Frequently Asked Questions
Everything you need to know about bringing Appointed quality into your home.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 2-3 business days. Depending on your location, transit time usually takes between 3 to 7 business days via our premium carriers.
What is your return policy for home goods?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made or personalized products are final sale and cannot be returned.
Do you offer international shipping?
Yes, Appointed ships to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products sustainably sourced?
Sustainability is at the core of Appointed. We use FSC-certified papers, recycled materials where possible, and partner with manufacturers who prioritize ethical production standards.